Free Royal Mail Tracked 48 delivery on all orders. (Exclusions apply)
Royal Mail Tracked 24 available at checkout, This is not guaranteed next day for next day please contact us before ordering.
Large items are sent via Parcelforce.
Full size sheets, bag of bead and bag of loose void fill chips collection only.
All Mainland GB orders completed before 10am Monday - Friday dispatched on the same day, orders completed after these times and over the weekend dispatched next working day (Bank Holiday excluded).
Customers outside Mainland GB please contact us before ordering.
Our dummies are packaged in a square case for safety when shipped.
If you wish to return a product or your whole order then GM Polystyrene are happy to refund you on return of the item (Bespoke items, Bead, Loose void fill and Sheets excluded,) providing it is new (unused), complete in all original packaging.
To return your items you must be within 14 days of receipt of your goods and we must receive the goods within 14 days after you have contacted us. The return postage costs are payable by the customer in this circumstance.
In order to return goods, please email info@gmpolystyrene.com with details of your name, order number, items to be returned and reason for returning.
Refunds are made via the same method used for original payment and can take up to 3 working days to appear in your account.
When returning goods to us, please enclose a copy of your invoice along with details of which items are being returned and the reason for returning.
We will then process a refund for the goods unless stated otherwise.
Please note: Bespoke order items are non-returnable.